Intelligent Automation Matrix

We don't just "zap" things. We engineer end-to-end digital workflows. Explore the core automations we deploy to transform businesses across industries.

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Instant Execution

Tasks that take humans 20 minutes (like data entry or invoicing) happen in 200 milliseconds. Clear your backlog instantly.

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Focus on Strategy

Your team shouldn't be copy-pasting data. We automate the "busy work" so they can focus on high-value client interactions.

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Zero Data Drift

No more typos, missed follow-ups, or lost leads. Automations follow the exact same logic 100% of the time, 24/7.

Explore by Industry

Select your industry to see common use cases.

Industries

support_agent Customer Service

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Support Ticket Automation

Auto-tag, prioritize, and assign tickets based on keyword analysis.

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24/7 AI Chatbot

Handle L1 queries instantly: "Where is my order?" or "Reset password".

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Sentiment Analysis

Flag angry customer emails for immediate VP attention.

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Review Management

Auto-reply to 5-star reviews and alert team for 1-star reviews.

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Order Status Sync

Connect Shopify/WooCommerce to Zendesk for instant status lookups.

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Custom Automation

Need something specific for Customer Service? We build bespoke workflows tailored to your unique stack.

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The Automation Spectrum

From simple connections to complex AI agents.

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notifications
Level 1: iPaaS

Linear Workflows

Connecting app A to app B. Simple, reliable data piping.

// Trigger Lead fills Form (Typeform) // Action Add to CRM (HubSpot) -> Notify Slack
Level 2: OCR

Document Intelligence

Extracting structured data from messy files like PDFs and Images.

INPUT: "Invoice.pdf"
Total: $500 Vendor: Acme
OUTPUT: QuickBooks Bill Created
Level 3: Gen AI

Generative AI Agents

Systems that can "think", reason, and write communications.

# Analysis
If sentiment == 'negative':
  draft_response(tone='sympathetic')
  notify_manager()

Under the Hood

We don't rely on cookie-cutter templates. We build robust, custom infrastructures.

api

Custom API Integrations

We write Python scripts to connect legacy software that doesn't have "Zapier" buttons.

storage

Database Management

We build air-gapped databases (Airtable/Supabase) to store your data securely while it moves.

agent_execution_log.py

[INFO] Listener active on port 3000

[EVENT] Webhook received: NEW_LEAD_SUBMISSION

Parsing request payload...

[WARN] Company 'TechCorp' not found in CRM. Creating...

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FAQ

We don't like it when questions are left unanswered.

How do I know if there are areas for automation in my company?

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Virtually any business environment and any process can be automated – not sure where to focus? Get support from our specialists. They will analyze your business environment and suggest what can be achieved.

What automations can you implement at my company?

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We operate in many areas, offering many services. Want to achieve better marketing results? We automate the process of creating campaigns! Looking for a way to increase employee satisfaction? We will introduce you to HR solutions. We are wherever you need us. Make an appointment to speak with us and we will tailor solutions to your company's specifics!

How much does it cost to automate business processes?

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There is no single ready-made price list. We don't operate on a tape. What matters to us is you and your business. We take an individual approach to each client, entering their business environment, becoming a part of it for a while to offer the best-fit solutions at the most mutually beneficial price.

What are the stages of cooperation with Dgwrench?

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The first one you have already done - you have met us. The next is a conversation, a so-called discovery call, during which we will get to know your needs. Then we will analyze everything and design the environment you dream of. At the kick-off, we will present solutions and confront them with your expectations and knowledge. Finally, we'll implement the automations and monitor them so you get the feeling that we're there for you.

Automation – is that it?

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Depending on which solution you opt for, your environment may require an additional subscription. Or you can take advantage of our expertise and bet on additional workshops or employee training so that automation gets into your blood, just like it did for us!

Do you hold workshops or trainings on implemented solutions?

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When we say that we are for you, we are not joking at all. Our cooperation does not have to end with the implementation of automation - training or workshops on implemented solutions is an option we recommend to make everyone feel comfortable in the new business environment.

Ready to Automate?

Book a free discovery call and let's find your first automation win.